Privacy Policy
DelColl respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We do not share your personal data with any outside company without your consent, as required by law or to protect DelColl, its customers, or the public, or with companies that help DelColl fulfill its obligations with you, and then only with partners who share DelColl's commitment to protecting your privacy and data. At any time you may contact DelColl with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.
Privacy and Data Security
At DelColl, your right to privacy and data security is a primary concern. That's why, when you visit DelColl.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site. Please refer to your warranty statement or DelColl's Return Policy for policies that apply to information contained on products returned to DelColl. Visit www.nclnet.org/essentials to learn more about how to protect your privacy on the Internet through a consumer education campaign called Online E-ssentials.
DelColl's Privacy statement discloses the privacy guidelines for the entire domestic DelColl website. The guidelines at this site are applicable only to this domestic website.
DelColl only asks for specific types of personal information
In a few areas on our website and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.
For example, we request information from you when you:
- Register on DelColl.com
- Request a quote
- Place an order
- Provide feedback in an online survey
- Participate in a sweepstakes or other promotional offer
- Request e-mail notification of your order status
- Subscribe to a newsletter or a mailing list
- Request assistance from our customer service department
- Fill out a support request
Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference information, customer number and service tag number, as well as other similar personal information. Should you choose to apply for credit through our financial service providers, we may also ask for your social security number and other information to process your credit request. If we ever ask for significantly different information we will inform you.
DelColl only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with DelColl. Among other things, we want to help you quickly find information on DelColl.com and alert you to product upgrades, special offers, updated information and other new products and services from DelColl. Agents or contractors of DelColl who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for DelColl. DelColl may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.
In addition, DelColl may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if DelColl reasonably believes it is necessary to do so to protect DelColl, its customers, or the public.
You can opt-out of DelColl's marketing list at any time
DelColl will not disclose your personal information to any outside organization for its use in marketing without your consent
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of DelColl for the purpose of performing services for DelColl.
Internet Commerce
The online store at DelColl.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. DelColl is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption, (please see DelColl's Store Security page for details on these security measures). If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 888-708-4705 or 571-642-1789. It is a DelColl's practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.
Customized Experience
We use technology to help us deliver customized visitor experiences. At DelColl, we primarily use "cookies" to help us determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using www.DelColl.com. DelColl has no desire or intent to infringe on your privacy while using the DelColl.com site. For more information about our use of cookies, please read our cookies policy.
Third-Party Sites
Please be aware that other websites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party websites linked to DelColl.com are not covered by this privacy statement. We generally use the → symbol to mark links that go to third-party sites.
You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, DelColl cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Children's Privacy (Age 12 and Under)
DelColl.com does not sell products for purchase by children. We sell products that children may use they are for purchase by adults. If you are under 18, you may use DelColl.com only with the involvement of a parent or guardian.
Other Websites
DelColl's website contains links to other websites that are not operated by DelColl. DelColl is not responsible for the privacy practices of the websites that it does not operate.
Contact DelColl
If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:
DelColl
Attention: Privacy
202 West Main St.
Suite number 2
Luray, VA 22835
USA
You may also contact us about privacy issues using the form on our contact page.
Changes to the Policy
Privacy Statement Effective Date: February 6, 2006
Material changes to this policy will be posted on DelColl's website for 30 days.
